Welcome to Chaiwala, where every cup carries a story. A story of family, of shared tables, of laughter on the streets of South Asia, now being poured fresh into Canadian communities. For us, chai is more than a drink. It is culture in a cup. It is comfort, belonging, and a warm welcome, all steeped together and served with love.
Rooted in time-honoured traditions and family recipes, Chaiwala celebrates the authentic spirit of chai that generations have cherished. Today, we are brewing that same heritage for Canada, creating a true community hub where every sip sparks a connection.
Our journey in Cambridge and Kitchener has proved something powerful: when you deliver authentic chai and real hospitality, people show up. Again and again. From homesick international students to curious locals seeking fresh flavours, Chaiwala has become a cultural crossroads where everyone feels at home.
Owning a Chaiwala franchise is an exciting, rewarding opportunity like no other. From a brand customers already love to a proven system that’s designed for growth, we’ve packed everything you need into this opportunity to help you succeed.
Chaiwala isn’t just about great flavour; it’s about celebrating a rich and growing community. With more than 2.3 million South Asians in Canada (and countless Canadians who love bold flavours), the market is hungry for an authentic chai culture.
Our menu is a tribute to South Asian street food, both the classics that stir nostalgia and the reinvented versions that spark excitement. Breakfast to dessert, quick bites to indulgent treats, Chaiwala brings a lively food journey to every table.
We are building spaces where stories are shared, friendships bloom, and people from all walks of life gather to enjoy the warmth of chai and community. And as we expand, that experience will only keep growing.
Fill out the short inquiry form to let us know you’re interested. This is your first
step toward learning more about what it means to join the Chaiwala family.
We’ll schedule an initial call to get to know each other. You’ll discover more about the opportunity and what we’re looking for in a franchise partner.
We’ll send you our Franchise Disclosure Document (FDD), so you can take
a closer look at how the business works and what you can expect as an owner.
Join us for Discovery Day! You’ll visit an operating location, meet our team, experience the culture, and see firsthand what makes Chaiwala so special.
When we’re both ready to move forward, you’ll sign the Franchise Agreement
(FA) and officially become part of the Chaiwala franchise. Congratulations!
Before you launch, you’ll go through our hands-on program to get you confident and fully prepared, from day one to grand opening and beyond
Before you open your doors, you'll spend two immersive weeks at our headquarters in Ontario. When you're ready to launch, a trainer will be on-site for up to two weeks to get your team up to speed.
As a Chaiwala franchisee, you're part of a larger family. You'll have access to a network of fellow franchisees who understand exactly what you're going through. Share advice, swap insights, and lean on your peers for support.
Our business model is designed to be operationally simple yet effective. We've already perfected the day-to-day systems, inventory control, point-of-sale training, customer service protocols, and more, so you can focus on what matters most: growing your business and fostering a vibrant community.
We don't just hand you a brand, we help you grow it. Our team will develop tailored materials and local advertising strategies. Whether it's grand opening buzz or ongoing promotions, we've got you covered with modern, results-driven tactics.
Our commitment to your success doesn't end after opening. You'll receive refresher training every year and continuous support in key areas like unit operations, customer service, and product ordering.
$35,000
6% of Gross Sales
Up to 3% of Gross Sales
1% of Gross Sales
We're looking for young, passionate, energetic individuals who love connecting with people and have a deep appreciation for South Asian culture and cuisine.
Yes! Chaiwala franchisees are granted exclusive territories, typically within a 5-km radius or a population base of 50,000. This ensures that your market area has strong potential for growth while protecting your investment
To get started with a Chaiwala franchise, you'll need a minimum of $142,000 in investment capital. This covers working capital, start-up costs, initial franchise fees, and marketing expenses.
